Privacy Policy

Effective Date: January 1, 2026

24 Hour Emergency Plumber Network (“we,” “our,” or “us”) operates as a referral service that connects homeowners with independent, licensed plumbing professionals. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

Information We Collect

We may collect the following types of information:

  • Name
  • Phone number
  • Email address
  • Service address
  • Details about your plumbing issue
  • IP address and browser/device data

This information may be collected when you call us, submit a form, or interact with our website.

How We Use Your Information

  • To connect you with independent plumbing professionals
  • To respond to service requests
  • To improve our website and services
  • To communicate with you regarding your request
  • To prevent fraud or misuse

Information Sharing

We share your information with independent, licensed plumbing professionals in your area for the purpose of responding to your service request. We do not sell personal information to third parties.

Call Tracking and Recording

Calls placed through phone numbers listed on our website may be recorded for quality assurance, training, and verification purposes.

Cookies and Tracking Technologies

We may use cookies and similar technologies to analyze traffic, improve user experience, and monitor marketing effectiveness. You may disable cookies in your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your state of residence, you may have rights regarding access to, correction of, or deletion of your personal information. To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children’s Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please visit our Contact Page.